Refund Policy
Last Updated: [Insert Date]
Because WAuth provides digital software products and services, refunds are handled on a case-by-case basis.
1. Refund Eligibility
You may request a refund within 3 days of your original purchase. Refund requests may be approved in limited situations, including:
- Duplicate or accidental purchases
- Major technical issues preventing normal use of the service that we are unable to resolve within a reasonable timeframe
- Billing errors
2. Non-Refundable Situations
Refunds are generally not provided for:
- Change of mind after purchase
- Failure to read product descriptions or system requirements
- Misuse, abuse, or violation of our Terms of Service
- Third-party bans, account restrictions, or platform enforcement actions
- Issues caused by incorrect integration, modification, or unsupported environments
- Disputes involving your own customers or users
3. Chargebacks
Initiating fraudulent or unjustified chargebacks may result in suspension or permanent termination of access to our services.
4. How to Request a Refund
To request a refund, contact us with:
- Your account email
- Order or transaction details
- A clear explanation of the issue
Our team will review requests and respond within a reasonable timeframe.
5. Policy Updates
We reserve the right to modify this Refund Policy at any time.